This Privacy Statement explains in general terms how Atlas Counselling protects the privacy of your personal information. It will apply to any personal information you provide in the course of your dealings with us.
What information do we collect?
We collect the following Personal Data from you:
Identity Data which may include your first name, last name, and any other personal information you choose to disclose to us when contacting us and during the initial assessment.
Contact Data may include your email address and telephone numbers.
How we collect the information
We may collect personal information about you when you deal with us over the telephone, send us correspondence by e-mail, visit our web site or when you have contact with us in person. As well as collecting information directly from you, there may be occasions when we collect information about you from a third party.
When do we collect your personal data?
Personal Data is collected in the following methods:
- filling in forms on our website
- communicating with us by, phone and or email
How and why do we use your personal data?
We generally collect your personal information for the following purposes:
To contact you to follow up your enquiry
To arrange an appointment
To follow up with future appointments
The Data privacy law allows this as part of our legitimate interest in understanding our customers and delivering the best possible service.
How we protect your personal data
We will treat your Data with the utmost care and have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
We will notify you and any applicable regulator of a breach where we are legally required to do so.
Disclosure of personal information to third parties
We will not disclose your personal information to third parties without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity. We will not disclose your personal information for marketing purposes.
Resolving your concerns
If you wish to gain access to your personal information, have a complaint about a breach of your privacy or you have any query on how your personal information is collected or used please forward your request, complaint or query to the address below. We will respond to your query or complaint as soon as possible
653 Halifax Road, Liversedge, WF15 8HG.
Changes to this Privacy Statement
We may amend this Privacy Statement as our business requirements or the law changes. Any changes to this Privacy Statement will be updated on this web site, so please visit periodically to ensure that you have our most current privacy statement.